Your Satisfaction is our Number One Goal. At All-Lite Electric, we want you to be 100% satisfied with your purchase, and exactly what you want. Our sincere goal is to provide an enjoyable shopping experience that encourages you to shop with us.
In Store Purchase Return Policy
Online Purchase Return Policy
- Merchandise is returnable within 7 days with receipt for exchange or store credit only. Store credit does not have expiration date.
- Items must be returned in the original packaging and uncut wires.
- Light bulbs cannot be returned or exchanged.
- Special orders are subject to a 35% restocking fee.
Items returned without the proper RGA# or sent to the wrong warehouse are subject to an automatic 50% restocking fee or complete forfeiture of your refund. If credit is to be given, it will be by store credit only. Please read your return instructions carefully to avoid delays and unnecessary expenses.
Please do not request a charge back from your credit card company during the return process. Due to the time it takes to resolve charge back disputes, it is usually better to be patient and wait for the return process to run its course. If a charge back has been submitted, we will not be able to credit you for your return until the charge back mediation process has been completed. This process can take up to 180 days.